Second Way Hi – Step by Step

Oi offers its clients access to the second track of the account through the portal Minha Oi. All the customer of the operator has to take the duplicate of the account without having to call the attendance of Oi. A few days after the closing date of its account, it will appear for consultation in My Hi.

Second Way Hi – Step by Step

Here we explain step by step how to get the duplicate of the account Hi , in case you have not received the first route.

The first step is to have your CPF and your cell phone number to register your data in the My Oi portal. You should have your cell phone in hand as you may receive an SMS to confirm that it is you who are registering.

Once you have registered, follow the steps below to take the duplicate of your Oi Mobile .

First go to the My Oi website at: my.oi.com.br.

Fill in the data to login to My Hi, putting your CPF in the field in red and password in the green field of the figure below.

After entering, you will see the information about your account on the homepage and there will be a link there at the end written ” 2nd Way of Account “, highlighted in the figure below with a red arrow. click this link.

Now you see a screen with the various accounts that have already been released and you can choose any of them to take the duplicate, which will be available in a PDF file.

Clicking on one of them, as shown in the arrow will open the download of the PDF file of the account in question, as shown in the image below.

The PDF file opens with a program called Adobe Reader. For more details, read a full article on how to open PDF files and download the programs you need to view the second path of your account .

If your Hi account is not appearing on My Hi , this could be a technical problem with the Hi site .

If you have any further questions about how to get the duplicate from your carrier account, please ask in the comments below!

 

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